PRIVACY POLICY
*Last Updated: 16/01/2023
Clay Labs Digital Ltd. Privacy Policy
This privacy notice for Clay Labs Digital ltd. (company, we, us or our), describes how and why we might collect, store, use and/or share (process) your information when you use our services (services), such as when you:
Visit our website at claynation.io, or any website of ours that links to this privacy notice.
Engage with us in other related ways, including any sales, marketing or events.
By using our website you hereby consent to this privacy policy, and agree to the following terms.
Questions or concerns?
Respecting the privacy of our users is of utmost importance to us and this privacy notice will help you understand your privacy rights and choices. If you do not agree with our policies and practices, please do not use our services.
If you have questions or concerns, please contact us by email contact@claymates.org.
Summary of key points from our privacy notice:
What personal information do we process? When you visit, use or navigate our services, we may process personal information depending on how you interact with Clay Labs Digital LTD. and the services, the choices you make, and the products and features you use.
How we get the personal information and why we have it. We process information provided by you to provide, improve and administer our services, communicate with you, for security and fraud prevention, and to comply with the law. We may also process your information for other purposes with your consent. We process your information only when we have a valid legal reason to do so.
In what situations and with which parties do we share personal information? We may share information in specific situations and with specific third parties.
How do we keep your information safe? We have organisational and technical processes and procedures in place to protect your personal information. However no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cyber criminals or other unauthorised third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information.
What are your rights? Depending on where you are located geographically, the applicable privacy law may mean you have certain rights regarding your personal information.
How do you exercise your rights? The easiest way to exercise your rights is by contacting us. We will consider and act upon any request in accordance with applicable data protection laws.
TABLE OF CONTENTS
What legal basis do we rely on to process your personal information?
How can you contact us about this notice or make a complaint?
1. What information do we collect?
In short: we collect personal information that you provide to us.
We collect personal information that you voluntarily provide to us when you register for our services, express an interest in obtaining information about us or our products and services, when you participate in activities or otherwise when you contact us.
Personal information provided by you. The personal information that we collect depends on the context of your interactions with us and the services, the choices you make and the products and features you use. The personal information we collect may include the following:
Personal identifiers, contacts and characteristics including name and contact details.
Crypto Wallet Address, including related data from any wallet you may connect to the site, related holdings and transaction history.
Information logging: we may log information about your use of our website, including browser information, IP address, access times, pages viewed.
Social Media ID, usernames and profile information.
Government Issued ID in order to participate in promotions where age restricted content may be required.
Billing addresses.
Sensitive information. We do not process sensitive information.
Payment data. We may collect data necessary to process your payment if you make purchases. All payment data is stored by Shopify, you may find the privacy notice link here: https://www.shopify.com/legal/privacy
Social media login data. We may provide you with the option to register with us using your existing social media account details like Twitter, Discord, or other social media accounts. If you choose to register in this way, we will collect the information described in the section called “HOW DO WE HANDLE YOUR SOCIAL LOGINS” below.
Information automatically collected
Some information - such as your Internet Protocol (IP) address and/or browser and device characteristics - is collected automatically when you visit our services.
We automatically collect certain information when you visit, use or navigate the Services. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our services, under the technical information. This information is primarily needed to maintain the security and operation of our services and for our internal analytics and reporting purposes.
The information we collect includes:
Log and usage data. Log and usage data is service related, diagnostic, usage and performance information that our servers automatically collect when you access or use our services and which we may record in log files. Depending on how you interact with us, this log data may include your IP address, device information, browser type and settings and information about your activity in our services (such as the date/time stamps associated with your usage, pages and files viewed, searches and other actions you take such as which features you use)
Location Data. Collect location data such as information about your device’s location, which can either be precise or imprecise. how much information we collect depends on the type and settings of the device you use to access the services. For example, we may use GPS and other technologies to collect Geo location data that tells us your current location (based on your IP address). You can opt out of allowing us to collect this information either by refusing access to the information or by disabling your location setting on your device. However, if you choose to opt out, you may not be able to use certain aspects of the services.
Cookies or Browser Cookies. A cookie is a small file placed on Your Device. You can instruct Your browser to refuse all Cookies or to indicate when a Cookie is being sent. However, if You do not accept Cookies, You may not be able to use some parts of our Service. Unless you have adjusted Your browser setting so that it will refuse Cookies, our Service may use Cookies.
2. How we process your information and why we have it.
We process your information to provide, improve and administer our services, to communicate with you, for security and fraud prevention and to comply with law. We will not share your information for other purposes with your explicit consent.
Most of the personal information we process is provided to us directly by you for one of the following reasons:
To provide and maintain our Service, including to monitor the usage of our Service and attend to or manage your requests to us.
To request feedback. We may process your information when necessary to request feedback and contact you about your use of our services
To provide you with promotional communications. We may process the personal information you send us for our marketing purposes, if this is in accordance with your marketing preferences. you can opt out of our marketing emails at any time. For more information, see “What are your privacy rights?” below.
To protect our services. We may process your information as part of our efforts to keep our services safe and secure, including fraud monitoring and prevention
To identify usage trends. We may process information about how you use our services to better understand how they're being used so we can improve them.
To determine the effectiveness of our marketing and promotional campaigns. We may process your information to better understand how to provide marketing and promotional campaigns that are most relevant to you.
To save or protect an individual’s vital interest. We may process your information to save or protect an individual’s vital interest such as to prevent harm.
3. What legal basis do we rely on to process your personal information?
Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are:
(a) Consent. We may process your information if you have given us permission to use it for a specific purpose. You can withdraw your consent at any time by contacting us here: https://www.claynation.io/contact
(b) We have a legal obligation. We may process your information where we believe it is necessary for compliance with our legal obligations, such as to cooperate with the law enforcement body or Regulatory agency, exercise or defend our legal rights, or disclose your information as evidence in litigation in which we are involved.
(c) We have a vital interest. We may process your information where we believe it is necessary to protect your vital interests or the vital interests of a third party such as situations involving potential threats to the safety of any person.
(d) We have a legitimate interest. We may process your information when we believe it is reasonably necessary to achieve our legitimate business interests and those interests do not outweigh your interests and fundamental rights and freedoms. For example, we may process your personal information for some of the purposes described in order to:
Send users information about offers on our products and services.
Develop and display personalised and relevant advertising content.
Analyse how our services are used so we can improve them to engage and retain users.
Support our marketing activities.
Diagnose problems and/or prevent fraudulent activities.
Understand how you used our products and services so we can improve user experience.
4. When and with whom do we share your personal information?
We may share information in specific situations described in this section with the following third parties:
Business transfers. We may share or transfer your information in connexion with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
Law enforcement
Under certain circumstances, the Company may be required to disclose Your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).
5. How do we handle your social logins?
If you choose to register or log into our services using a social media account, we may have access to certain information about you.
Our services offer you the ability to register and log in using your third-party social media account details (like your Discord or Twitter logins). Where you choose to do this, we may receive certain profile information about you from your social media provider. The profile information we receive may vary depending on the social media provider concerned, but may include your name, profile picture or other information you choose to make public on such a social media platform.
We will use the information we receive only for the purposes that are described in this privacy notice or that are otherwise made clear to you on the relevant services. Please note that we do not control, and are not responsible for, other uses of your personal information by your third-party social media provider. We recommend you review their privacy notice to understand how they collect, use, and share your personal information, and how you can set your privacy preferences on their sites and apps.
6. How long do we keep your information?
Your information is securely stored and kept for as long as necessary to fulfil the purposes outlined in this privacy notice unless otherwise required by law.
We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy notice, unless a longer retention is required or permitted by law (such as tax, accounting, or other legal requirements). No purpose will require us keeping your personal information for longer than 12 months past the termination of your account.
When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize such information, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.
7. How do we keep your information safe?
We aim to protect your personal information through a system of organisational and technical security measures.
We have implemented appropriate and reasonable technical and organisational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, or other unauthorised third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information. Although we will do our best to protect your personal information, transmission of personal information to and from our services is at your own risk. You should only access the services within a secure environment.
8. Do we collect information from minors?
We do not knowingly collect data from or market to children under 18 years of age.
By using our services, you represent that you are at least 18 or that you are the parent or guardian of such a minor and consent to such minor dependent's use of the services. If we learn that personal information from users less than 18 years of age has been collected, we will deactivate the account and take reasonable measures to promptly delete such data from our records. if you become aware of any data we may have collected from children under age of 18 please contact us at contact@claymates.org
9. What are your privacy rights?
Under UK data protection law, (GDPR data protection) you have rights including:
Your right of access - You have the right to ask us for copies of your personal information.
Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances. To request to review, update, or delete your personal information please contact us at contact@claymates.org
Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances.
Your right to object to processing - You have the right to object to the processing of your personal information in certain circumstances.
Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.
You are not required to pay any charge for exercising your rights. If you make a request, we will consider and act upon this in accordance with applicable data protection laws.
CCPA Privacy Rights (Do Not Sell My Personal Information)
Under the CCPA, among other rights, California consumers have the right to:
Request that a business that collects a consumer's personal data disclose the categories and specific pieces of personal data that a business has collected about consumers.
Request that a business delete any personal data about the consumer that a business has collected.
Request that a business that sells a consumer's personal data, not sell the consumer's personal data.
10. How can you contact us about this notice?
Please contact us at contact@claymates.org if you wish to make a request, or if you have any questions or comments about this notice.
How to complain:
If you have any concerns about our use of your personal information, you can make a complaint to us at https://www.claynation.io/contact
You can also complain to the ICO if you are unhappy with how we have used your data.
The ICO’s address:
Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF
Helpline number: 0303 123 1113
ICO website: https://www.ico.org.uk
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